The HAP is committed to continuing service to its residents, applicants and customers.
While our offices are closed to the public, we will continue to serve you via telephone, email or fax. The HAP office will continue to remain closed to the public through April 10, 2020 with the possibility of being closed longer, depending on the status of the COVID-19 pandemic.
Residents: if you experience a decrease/increase income, please call your property manager and they will guide you through the steps to adjust your rent.
Emergency work orders will continue to be responded to. Please continue to call in all work orders so they can be addressed after the COVID-19 pandemic concerns have ended.
While evictions are suspended during this time, continue to pay your rent to avoid large amounts due or to avoid eviction after the suspension is lifted. Remember, if you experience a loss or reduction in income, call your property manager ASAP to have your rent adjusted. We are working on accepting payments by phone and will advise everyone when we are able to do this.
The “Smoke Free” Policy remains in effect.
Caution tape is being placed around the playgrounds to increase awareness of social distancing. While we want you to get outside to be able to play, please remember to follow the social distancing guidelines.
For questions or concerns:
please call us at 270-443-3634
email us at info@paducahhousing.com
fax us at 270-443-5558
Kentucky Hotline: If you have a question about the virus, call 1-800-722-5725
To get contact information for local resources, call 270-444-8800 during City Hall's normal business hours (8 until 4:30) or leave a message if after hours.
You can also refer to the City’s webpage for additional information at www.paducahky.gov or the State’s webpage at www.kycovid19.ky.gov
Thank you for your patience and understanding during these extraordinary times in all our lives and stay well!
Housing Authority offices are closed to the public from March 16th - March 27th with the possibility of being closed longer.
We understand the inconvenience this may cause and apologize in advance. Please call your Property Management office to conduct business or use the drop boxes to drop off payments or paperwork.
You can apply for public housing online by clicking here, or you can request an application be mailed to you by emailing info@paducahhousing.com.
For Section 8, you can request an application be mailed to you by calling 270-450-4239 or 270-450-4238.
HAP GENERAL CONTACT INFO:
Telephone: 270-443-3634 – TTY: 1-800-648-6056
Fax – 270-443-5558
Email – info@paducahhousing.com
Text: HAP to 797979 to join
Thank you for your patience and understanding. The best way to prevent the virus is to avoid being exposed to the virus. Stay healthy!
Tommy Hollimon, Jr. , Executive Director
In order to maintain a clean and healthy environment for our residents and staff, the Housing Authority of Paducah is encouraging the following be conducted by phone, email, internet, or fax, when possible.
General inquiries – Call 270-443-3634, info@paducahhousing.com, or text HAP to 797979 to join our text messaging service to be able to engage in conversation by text with HAP staff.
Applications – accepted online 24 hours a day at www.paducahhousing.com
Work order requests – 270-450-4211 or email info@paducahhousing.com
Request for an application or forms – email info@paducahhousing.com
Payments - Please drop payments in drop box, unless payment is being made with a credit card.
HAP GENERAL CONTACT INFO:
Telephone: 270-443-3634 – TTY: 1-800-648-6056
Fax – 270-443-5558
Email – info@paducahhousing.com
Text: HAP to 797979 to join
The best way to prevent the illness is to avoid being exposed to the virus.
To read the full notice click here.
Due to a high number of applicants and excessive wait time, effective Thursday, February 13, 2020, at 3:00 pm the Housing Authority of Paducah (HAP) will close its waiting lists and stop accepting applications for new residents for our 1 bedroom and 2 bedroom units until further notice. This closure will have no effect on applicants currently on the waiting lists or applications currently in process. Those who qualify for an efficiency, 3 bedroom, 4 bedroom, or 5 bedroom units, may still apply at our office, or on our website at www.paducahhousing.com. Also effective Thursday, February 13, 2020, at 3:00 pm our application days will change to Tuesdays and Thursdays from 8:00 am – 12:00 pm and 1:00 pm – 4:00 pm. HAP will no longer give information about an applicant’s position on the waiting list due to the variance in this position and the confusion it causes our applicants. This will allow more time to be spent processing applications and allow us to get applicants housed more efficiently.
HAP and the Board of Commissioners recently adopted a “Smoke Free” policy that went in to effect April 1, 2018 and will be fully implemented by June 1, 2018. This policy covers all of HAP properties and is meant to encourage a healthier living environment for residents, guests and employees and reduce maintenance costs in unit turn around.
